Privacy and Cookie Policy


Updated May 25, 2018


We value your privacy and we appreciate your trust in protecting your personal information. In this Privacy and Cookie Policy, we tell you what information we collect about you, why we collect it, and how we protect that information. We also summarize your rights and how to exercise them, for example by contacting CatNails customer service.
However, this policy does not apply to your personal information collected by third party websites that may publish links or advertisements on our website, or otherwise accessed from our site. The information collected by these third party websites is subject to the privacy policies of those sites.


Who are we ?

The part designated by us or our in this Privacy and Cookie Policy is CatNails SRL at the following address : Place Saint-Roch 42 RC, 6200 Châtelet, Belgium. You can contact our data protection officer by e-mail at info@catnails.be.

If you wish to ask general questions about our website, update your marketing preferences or modify your personal information, please access the "Contact Us" page of this site to contact our customer service.


What information do we collect ?

In this section, we show you the categories of information collected by CatNails, whether collected automatically or provided by you voluntarily.

Information collected automatically :
• Your IP address
• The device and the web browser you are using
• The data transmitted by the applications that you are likely to download via our website
• The date and time of your visit to our website, as well as how you use it and access its content
• The history of your purchases and payments (if applicable)

If you are registered as a CatNails customer, we will associate this automatically collected data with the other information we collect about you that is described below. We use this information for various purposes as described below.

Information you provide when you create an account or make a purchase :
• Your name
• Your details (such as your e-mail address, your postal address and your telephone numbers)
• Your password
• Your payment information (such as your credit card or bank account details)

Information you give on a product review
When you give a product review on our website, you are likely to provide text or images containing personal information, such as your contact information.

Information you provide when you write a review, enter a contest or contact customer service
If you provide other personal information when you evaluate a product, we treat all such information in accordance with the Terms and Conditions of Use for applicable ratings and customer reviews. Please note that customer reviews published on our website are accessible to all. Do not include information that you do not want to share publicly.

When you enter a contest or draw, you are likely to share information about yourself that we in turn can share publicly if you win this contest or draw.

You may also provide personal information when you contact the agents of our customer service.

You have the option of not providing personal information. However, if you use this possibility, you may not be able to use certain features of our website or not be able to order our products. Similarly, if you refuse to place certain cookies on your device, you will only have access to a limited number of the features of our website (you will find more information about the cookies below).


Why are we collecting this information ?

We use the information we collect about you for the following purposes :
• Honor your order and offer the associated customer service;
• Maintain, improve and administer our website;
• inform you of products and services that may be of interest to you;
• Propose personalized offers;
• Improve or personalize your online experience, our services and the way we communicate with you;
• Identify and avoid fraudulent uses;
• Improve the security of our network and information systems;
• Better understand how our visitors use our website, and determine the effectiveness of our advertising and advertising campaigns.


Who has access to your information ?

We restrict access to your information only to employees who need to use it. They have the obligation to protect them and to preserve their confidentiality.

We may share the information we collect about you from other companies that process this information on our behalf. They assist us, for example, in the following tasks :

• Realization or delivery of your order
• Storage and data security
• Payment processing
• Marketing, analysis and fraud detection activities
• Customer service


We are also likely to share your information, in application and in accordance with the law, if we consider that their disclosure applies to cooperation during investigations of activities declared illegal, in the execution of our Terms and Conditions, or the protection of our rights or property, or those of a third party.


Finally, we may share your personal information with one or more third parties in the event of a merger, acquisition or corporate reorganization of us.


How long do we keep your personal information ?

We only store your personal information for as long as it takes to fulfill the purposes for which it was provided or because we have a legal obligation to do so.

What are your rights to access and control your personal information?

You have the right :
• to access your personal information;
• unsubscribe from our marketing operations or withdraw any consent you have given us;
• request a copy of the personal information processed by us;
• require the correction of your personal information;
• Require the removal of your personal information (or its modification in such a way that you are no longer identifiable) or limit the ways in which we may use your personal information (but, in both cases, only in specific circumstances by the law);
• file a complaint with the data protection authority in your country.


How to exercise these rights ?

To exercise any of the rights listed above, you can contact our customer service. To do this, access the "Contact Us" page of this website.

You can also exercise some of these rights yourself by accessing "My Account", selecting "Account Update", and then editing your personal information and preferences.

Finally, you can also apply by writing to CatNails SRL, Place Saint-Roch 42 RC, 6200 Chatelet, Belgium. Please provide your name, e-mail address, postal address and telephone number, as well as your exact request. Even if you choose to be a part of the e-mail refusal list, refusal of calls and / or refusal of mail, we may be able to send you messages by one of these biases concerning your orders, your account or your other administrative purposes.


How do we protect your personal information ?

We have physical and electronic safeguards and procedures designed to help us maintain the privacy of your personal information. For example, SSL (Secure Socket Layer) encryption technology is used to encrypt your credit card information when you buy products on our website. When you create a CatNails account, you choose a password to protect the data in your account. Your password must be effective and secure. You can change this password as often as you like by going to "My Account" and choosing "Account Update".


What are cookies and why do we use them on our website ?

Cookies are small data files that often contain a unique identifier. They are sent to your device and stored on it when you visit certain web pages. Cookies are useful because they allow the website to recognize the user's device. Like most websites, our site uses cookies that, among other things, allow you to navigate between pages efficiently, remember your preferences and, in general, improve your experience on our site.

You must accept cookies on your computer, tablet or mobile device ("device") to enjoy a good browsing experience on our site, order products and use custom features.

In addition, we work with third-party companies that may also place cookies on your device during your visit to our site. They use the information collected by their cookies to serve advertisements on different products and services to you. They may also use cookies to analyze your behavior with respect to these advertisements, to measure the effectiveness of their advertising or to provide members who click on their advertising promotions and offers.

If you do not accept cookies, some features of our site will not work. However, if you prefer to control or delete cookies from our website or any other website, please refer to the Cookie Management section below.


What types of cookies do we use on our website ?

Our website uses the following types of cookies:

Cookies strictly necessary

These cookies provide the services that you have specifically requested on our website, and they are essential for you to browse our site and use its features, such as ordering and paying for products.

Performance cookies

These cookies collect anonymous information about the pages visited. They collect information about how visitors use the website, for example which pages are most visited or which generate error messages. They do not collect information to identify a visitor and are only used to improve the functioning of the site.


Functionality cookies

These cookies allow our website to remember your choices (your username, your language, the country where you are, etc.) and to offer you more personal and improved features, such as access to the wallet. products you have designed or ordered from CatNails. They can also be used to save changes you have made to text size, font, and other web page elements that you can customize.


Third party cookies

If you browse our site, you may notice content provided by a company other than CatNails. In addition, if you "share" CatNails content with friends via social networks, such as Facebook and Twitter, they may send you cookies.

We do not have access to cookies used by these companies or third party websites, and do not control them in any way. We suggest you visit third party websites for more information about their cookies and how to manage them.


How to choose the cookies placed on your device ?

Cookies allow you to take advantage of certain essential features of our site, and we recommend that you do not disable them. Please note that if you disable or delete some cookies, our site will not work properly.

The help menu in the menu bar of most browsers will tell you how to enable cookies or prevent your browser from accepting new cookies, how to make the browser warn you if you receive a new cookie and how to disable all cookies. You can also disable or delete similar data used by your browser add-ons, such as Flash cookies, by modifying the add-on settings or by visiting the developer's website.

If you wish to disable the cookies created by the "sharing" of CatNails content via social networks, such as Facebook and Twitter, we suggest you consult the websites of these third parties for more information on their cookies and the management of these cookies. last.

If you want to know more about third-party cookies and possibly disable them, visit the websites www.allaboutcookies.org and www.youronlinechoices.eu.


Changes to this Privacy and Cookie Policy

We may modify this Privacy and Cookie Policy when applicable, and we will post any modified version of it on our website. We reserve the right to change this policy at any time, so please check it regularly.

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