General Terms and Conditions for Online Sales
Article 1 : Subject
The general sales conditions described below detail the rights and obligations :
- on one hand, CatNails SRL with its registered office in Belgium, 6200 Châtelet - Place Saint-Roch 42 and the head office established in Belgium, 6140 Fontaine-l'Evêque - Avenue des Déportés 141; registered at the Crossroads Bank for Enterprises under number BE 0875.932.665
- and on the other hand, its customers, any natural or legal person wishing to make a purchase via the website www.catnails.be, hereinafter referred to as "the buyer".
The acquisition of a property through this site implies the unreserved acceptance of the buyer to these general conditions of sale.
These conditions of sale shall prevail over all other general or specific conditions not expressly approved by CatNails SRL
CatNails SRL reserves the right to modify the conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2 : Products overview
The characteristics of the products offered for sale are presented in the " Shop " section of our website.
The photographs do not enter the contractual field, they are as faithful as possible but can not ensure a perfect similarity with the product. offered, particularly with regard to colors.
The responsibility of CatNails SRL can not be engaged if errors are introduced.
All the texts and images presented on the website of CatNails SRL are reserved for the whole world under copyright and intellectual property rights; their reproduction, even partial, is strictly forbidden.
Article 3 : Validity of sales offers
The products are offered for sale until the stock is exhausted.
In the case of an item that has become unavailable, the customer will be informed if he wants it of his new availability, as soon as possible, by e-mail or by phone.
Article 4 : Products prices
The " Shop " section of our website shows prices in euros including all taxes, excluding shipping costs.
VAT 21% applies to all sales in Belgium. Its amount is specified at the end of the order.
In addition to this, the delivery costs appear on the screen when the customer chooses the delivery method.
CatNails SRL reserves the right to modify its prices at any time but the products ordered are invoiced at the price in effect when the order is registered.
The proposed rates include discounts and rebates that CatNails SRL would be required to grant based on its results or the assumption by the purchaser of certain services.
No discount will be granted in case of advance payment.
Article 5 : Order
The buyer, who wants to buy a product or service must:
- fill in the identification form on which he will indicate all the details requested or give his account information if he has one;
- establish the online order form that will include all the references of the selected products or services, the choice of the delivery method and the means of payment,
- validate the order after having verified it;
- make the payment in the conditions provided;
- confirm the order and payment.
The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.
The company CatNails SRL confirms the order by e-mail and informs the buyer of the good action that is given.
Article 6 : Terms of payment
The price is due on order.
Payment of orders is made either by credit card through the secure system Paypal (immediate payment), or by bank transfer (payment within 7 business days) on the IBAN account : BE79 3631 3448 0133 - BIC or SWIFT code : BBRUBEBB.
A paper invoice will be sent to the customer showing VAT.
The products will be shipped once the payment of the order is fully received.
Article 7 : Withdrawal period
The Buyer, unprofessional physical person, has a period of fourteen days, from the reception of the products, to exercise its right of retraction by registered letter without having to justify motives or to pay penalties, except, if necessary, expenses back. (art. VI.45 and next CDE)
If the fourteen-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.
In this case, the returned merchandise must conform to the original, unused, unpacked, and / or unsealed initial condition with the intact, unbroken, protective sticker tape. Any breakage of the self-adhesive tape suggests that the merchandise has been used and can not be returned.
The company CatNails SRL can refuse not to refund the returned items when the products have been damaged or damaged by the customer or when the seal is broken by the consumer.
In case of exercise of the right of withdrawal, the company reimburses the Buyer for all sums paid in the form of assets with the exception of delivery costs, as soon as possible and at the latest in the thirty days following the date on which this right was exercised.
Article 8 : Delay or non-payment
By express agreement and except report requested in time and granted by the company CatNails SRL, the total or partial defect of payment of the ordered products will involve, without preliminary notice, the immediate exigibility of all the remaining amounts due, whatever the payment choice.
On the other hand, failure to pay by the due date will automatically result, without a reminder is being necessary :
1. the payment of Belgian statutory interest for late payment, calculated from the day of the original due date until the date of full payment of the debt. All costs of recovery of late claims are the responsibility of the debtor.
2. moreover, the exigibility as penal clause of a compensation equal to fifteen percent (15%) of the sums due, besides the possible judicial costs and this in accordance with the provisions of the article 1226 of the Belgian Civil Code.
In addition, CatNails SRL reserves the right to suspend the execution of other pending orders until full settlement of the amounts due.
Article 9 : Delivery
Deliveries are made to the indicated address in the order form which can only be in the agreed geographical area (see article 10), either by BPost or by UPS.
Delivery times are two working days (excluding weekends and holidays) upon receipt of payment and are only indicative, if they exceed 7 days from receipt of payment, the sales contract may be terminated and the buyer reimbursed.
The risks are borne by the purchaser from the moment the products leave the premises of CatNails SRL. In case of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.
If however, the buyer wants insurance, it must be requested by the buyer by mentioning it when selecting the carrier (additional fees will be requested by the carrier depending on the options chosen).
In case of delivery by a carrier, CatNails SRL can not be held responsible for late delivery due exclusively to the unavailability of the buyer after several proposals for appointments.
However, the possibility of coming to take the order at the shop, once it is fully paid, is offered.
Please contact the seller either by phone or by email, after receiving the notification by mail that the order has has been prepared, in order to set an appointment within the opening hours of the shop. A period of 3 working days is granted to you to fix the appointment and come to withdraw the goods.
Article 10 : Geographical area
The online sale of the products and services presented on the seller's website is reserved for buyers who reside in Belgium, France, Luxembourg and for deliveries required in these geographical areas.
Article 11 : Warranty
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided by the manufacturer. In case of non-compliance of a product sold, it may be returned, exchanged or refunded.
All complaints, exchange or refund requests must be made by email and/or telephone within a minimum period of two months from the date on which the Buyer has noticed the defect and this, during the warranty period.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). CatNails SRL will exchange the ordered product or refund it upon receipt of the product.
The shipping costs and return shipping costs are the sole responsibility of the Buyer.
Article 12 : Liability
The products offered comply with the Belgian and European legislation in force. The responsibility of CatNails SRL can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.
Furthermore, CatNails SRL can not be held responsible for :
- damages resulting from misuse of the purchased product
- all consequential damages due to the present, operating loss, loss of profit , loss of chance, damage or expense.
- any error in any of these photographs or any of these texts.
- failure to perform the contract concluded in the event of stock-outs or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communication, flood, fire, ...
- changes made by the supplier on products on sale , packaging, or any other commercial decision that it may have to make, including the withdrawal or discontinuation of the manufacture of a product.
Finally, CatNails SRL can not be held liable for any inconvenience or damage arising from the use of the Internet, including loss of data, breakage of service, external intrusion, the presence of computer viruses or other problems. involuntary.
Article 13 : Applicable law in case of disputes
The language of this contract is the English language.
The present conditions of sale are subject to Belgian law.
In the event of litigation, the courts of Charleroi will be the only ones competent.
Article 14 : Intellectual property
All elements of the site www.catnails.be are and remain the intellectual and exclusive property of CatNails SRL.
No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially , elements of the site whether software, visual or sound.
Any simple link or hypertext is strictly prohibited without the express written agreement of CatNails SRL.
Article 15 : Personal data
CatNails SRL reserves the right to collect personal information and personal data about you that may be subject to automated processing. They are necessary to manage your order, as well as to improve the services and information we send you.
They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also stored for purposes of:
- security, in order to comply with legal and regulatory obligations
- promotions of products and services of the seller.
- of the establishment of personalized information campaigns and direct marketing, including through e-mail.
In accordance with the law of 8 December 1992 on the protection of privacy with respect to the processing of personal data, you have the right to access, rectify and oppose personal data and data. your personal information, directly on the website, free of charge.
Article 16 : Archiving - Proof
CatNails SRL will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy.
The computerized registers of CatNails SRL will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
Article 17 : Links to third party sites
In the event that links are created with other sites, CatNails SRL can in no way be held responsible for the existence and content of these other sites, nor the use that can be made of them.
Article 18 : Customer Relations - After Sales Service
For any information, question or complaint, the customer can contact the Customer Relations Department of the company :
- monday to friday, from 10 h to 18 h
- saturday, from 10 h to 16 h
Adress : Place Saint-Roch, 42 - 6200 Châtelet - Belgium
Tel : +32 471 29 42 85
e-mail : firstname.lastname@example.org